Privacy Policy
SkyGuard Security respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, request a quote, contact us, or use our services.
By using our website or submitting information to SkyGuard Security, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide through our website forms, phone calls, emails, quote requests, or service communications.
This may include:
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Name
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Business name
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Phone number
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Email address
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Service address or project location
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Type of site or property
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Project details
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Requested system configuration
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Messages or questions submitted through our website
We may also collect basic website usage information, such as browser type, device type, pages visited, referring website, general location, and other analytics data.
2. How We Use Your Information
SkyGuard Security may use your information to:
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Respond to quote requests
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Contact you about your project
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Provide service recommendations
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Schedule consultations, installations, or support
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Prepare lease proposals or service agreements
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Provide customer support
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Improve our website and services
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Communicate updates related to your system or account
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Maintain business records
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Protect against fraud, misuse, or unauthorized activity
We do not sell your personal information.
3. Website Forms and Quote Requests
When you submit a form on our website, we use the information you provide to respond to your request and evaluate your project needs.
Submitting a form does not create a lease agreement or service contract. Any lease, installation, or service arrangement must be confirmed in writing separately.
4. Surveillance System Data
SkyGuard Security systems may include cameras, recording equipment, remote access, alerts, analytics, and related software features.
Depending on the system setup, video footage and system data may be stored locally, through cloud services, or through third-party platforms.
Customers are responsible for using surveillance systems legally and appropriately, including compliance with privacy laws, signage rules, property permissions, employee notification requirements, and any restrictions on video or audio recording.
SkyGuard Security does not provide legal advice regarding surveillance, privacy, or recording laws.
5. Remote Access and Account Information
Some services may require account setup, remote access credentials, software accounts, app access, or access to third-party platforms.
Customers are responsible for keeping login information secure and notifying SkyGuard Security if they believe unauthorized access has occurred.
We may access system information when necessary to provide support, troubleshoot issues, maintain equipment, or assist with service requests.
6. How We Share Information
We may share information only when necessary to operate our business and provide services.
This may include sharing information with:
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Equipment providers
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Software platforms
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Cellular or internet service providers
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Cloud storage or hosting providers
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Payment processors
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Contractors or technicians
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Business service providers
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Legal, insurance, or accounting professionals
We may also disclose information if required by law, court order, legal process, or to protect our rights, customers, property, or safety.
7. Third-Party Services
Our website and services may use third-party tools, platforms, or service providers. These may include website hosting, analytics, form submission tools, payment processing, cellular service, cloud storage, remote viewing software, or camera system platforms.
Third-party services may collect or process information in accordance with their own privacy policies and terms.
SkyGuard Security is not responsible for the privacy practices of third-party websites, platforms, or providers.
8. Cookies and Analytics
Our website may use cookies, tracking tools, or analytics services to understand website traffic, improve performance, and enhance user experience.
You may be able to disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
9. Data Security
We take reasonable steps to protect personal information from unauthorized access, misuse, loss, or disclosure.
However, no website, network, software platform, or electronic storage system can be guaranteed to be completely secure.
The FTC recommends businesses keep personal information only as long as there is a business reason to keep it and dispose of it securely when it is no longer needed.
10. Data Retention
We keep personal information only as long as necessary for business, legal, accounting, service, warranty, lease, support, or operational purposes.
When information is no longer needed, we may delete, archive, or securely dispose of it.
11. Your Choices
You may contact us to:
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Update your contact information
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Request removal from marketing communications
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Ask questions about the information you submitted
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Request that we delete certain information when legally and practically possible
Some information may need to be retained for business records, legal compliance, lease agreements, invoices, service history, or security purposes.
12. Children’s Privacy
Our website and services are intended for business owners, property managers, contractors, organizations, and adults seeking security services.
We do not knowingly collect personal information from children under 13. The FTC explains that COPPA applies to websites and online services that collect personal information from children under 13.
13. Links to Other Websites
Our website may include links to third-party websites or platforms. We are not responsible for the content, security, or privacy practices of those websites.
You should review the privacy policies of any third-party websites you visit.
14. Changes to This Privacy Policy
SkyGuard Security may update this Privacy Policy from time to time.
Any updates will be posted on this page with a revised “Last Updated” date. Continued use of our website or services after updates are posted constitutes your acceptance of the updated Privacy Policy.
15. Contact Us
For questions about this Privacy Policy or how your information is handled, please contact us:
SkyGuard Security
Phone: 316-618-5003
Email: info@skyguardsecurity.com
Location: Wichita, Kansas